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Manages end-to-end customer lifecycle including technical onboarding, implementations, support, and strategic success planning for EMEA region customers.
Handles customer inquiries via email, phone, and social media while identifying sales opportunities and delivering personalized support for Polish and English-speaking customers.
Manages end-to-end customer lifecycle including technical onboarding, implementation, support, and success for EMEA region customers.
Handles customer inquiries via chat and email in Japanese and English, troubleshoots technical issues, and escalates bugs to product teams.
Handles inbound customer support interactions as the first point of contact for restaurant operations inquiries.
Manages customer relationships and success for a GRC platform, ensuring clients achieve compliance goals and realize business value from Sprinto's capabilities.
Provides technical support for cloud products via email and phone, troubleshoots complex issues, and escalates incidents to internal teams.
Intake Specialist answers client calls, evaluates employment law cases, researches claims, drafts internal memos, and maintains firm systems.
Lead customer enablement strategy and team, owning learning platforms, knowledge management, and training delivery across the customer lifecycle.
Leads customer enablement strategy and team, building AI-native learning platforms, knowledge centers, and trainer-led programs across the customer lifecycle.
Handle first-line technical support tickets for eCommerce customers, troubleshooting product feed and API issues in French and English.
Supports home care agency customers by building relationships, resolving issues, and ensuring they successfully use the HR automation platform.
Provides customer support and virtual assistant services for a UK-based furniture brand, working 3-4 hours daily to maintain high-standard service delivery.
Provides customer care and support to iRhythm clients during evening shifts, responding to inquiries and resolving issues.
Handles customer inquiries, resolves issues, and provides support to customers for a tire delivery company.
Customer Success Engineer who drives adoption and workflow optimization for advisory clients by working directly in the platform alongside their teams.
Works directly with advisory customers inside the platform to drive adoption, optimize workflows, and help teams deliver engagements more efficiently.
Technical Account Manager provides expert guidance on platform deployment and best practices while serving as the primary liaison between customers and internal teams to drive adoption and retention.
Leads client success and relationship management efforts to drive customer satisfaction, retention, and growth.
Handles inbound and outbound customer communications for tech products via phone and internet channels.